Customizing Messages with Merge Tokens

Messages to contacts can be customized and personalized to automatically include their first name, last name, or any custom fields. Just type {{ to see a list of available of options and select the appropriate field.

For example, a message can look something like this:

"Hi {{first_name}}, thanks for purchasing {{product_name}} on {{purchase_date}}. You can always text us at this number for customer support."

Merge tokens are available in templates, when composing a message to a list, or for any individual chat. They can be used from Heymarket Web, the iOS app, or the Android app.

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