Facebook Integration

Overview

With Heymarket’s Facebook integration you can read and send Facebook Messages from a Heymarket inbox. Utilize Heymarket business process features like templates, scheduled messages, auto reply, and more with Facebook messages.

We're adding more Facebook integrations over time. Feel free to message us at +14155620500.

Configuring the Facebook Integration

The Heymarket Facebook integration currently supports Facebook Pages only, and must be created by the administrator of the Facebook Page. To set this up, your Facebook account will need permissions to manage a Facebook page.

 

Follow these steps to setup the integration:

  1. Go to the Manage Integrations section of Heymarket Web and click on Facebook.
  2. Click on the Setup button. This will redirect you to Facebook where you will need to allow Heymarket  to access your account information.
  3. Once your Facebook account is connected to Heymarket, select the Facebook page you want to access in Heymarket. Select which Heymarket inbox to view messages and click Add.

You should now be able to receive messages from your Facebook page and reply from your Heymarket inbox.

How it works

When someone messages your Facebook page, the message will appear in the Heymarket inbox of your choice. People with access to the inbox can read the message and reply while utilizing Heymarket features like templates, scheduled messages, and more.

The person that messaged your Facebook page will become a Heymarket contact.

Have more questions? Submit a request